The HR-Recruiter Relationship: Working together toward a common goal
By, Gabe Evans
The relationship between agency recruiters and HR professionals can be nothing short of a struggle. The stereotypical assumption is that recruiters feel like they can handle recruiting efforts better than an HR professional, while the HR professionals think recruiters are out to take their job and make them look bad. While I cannot speak for all, this couldn’t be further from the truth with M Force and our HR partners and clients. M Force wants to help the hiring process in any way possible. We are aware that recruiting is one of many aspects to your role and that your day is already spread thin. We want nothing more than to align our recruiter with your hiring needs and processes so we can all work together and get the positions filled as quickly as possible. After all, we are all in the same boat facing the same current. It’s about time we finally start paddling in the same direction!
I speak to hiring managers on a daily basis and while some are not HR professionals, it is inevitable that HR will be involved at some point during our relationship. Many HR professionals work well with the hiring managers at their companies and in return work well with 3rd party recruiting firms; but there are also those that would rather lay on a bed of nails than speak to a recruiter on the phone. Likewise, I have heard from many recruiters that cringe when they find out they have to speak with someone in HR to continue the process. The misunderstanding comes from both sides of the phone but is an issue that needs to be addressed. The main problem is that human nature tends to make us assume. HR assumes that all recruiters are the same and just out to make a quick buck. Recruiters assume that HR is some darkly dressed gatekeeper that wants nothing more than to keep the recruiting firm out of their company and to never call again. Again, I cannot speak for everyone but I can speak for out things are done at M Force. We realize that department hiring managers, HR professionals and recruiters all have to work together to find the best candidates available to fill the open position. We also know that each individual at your company is extremely busy and adding the duty of job board posting, resume searching, LinkedIn networking and other social media marketing is just too much to ask. That is why we want to assist you by taking all of that workload on our shoulders. After all, who has the time to search hundreds of resumes, make numerous phone calls, screen the appropriate candidates thoroughly and keep up with all the emails coming in virtually every second of the day. Actually…we do!
M Force is comprised of recruiters from all types of backgrounds and experiences, but at the end of the day we are all recruiters. We are not hiring managers for a multi-million dollar department, we are not HR professionals in charge of keeping our company running and we are not business owners tasked with doing everything under the sun to make things work in today’s economy. We are recruiters. Our job, our sole responsibility, is to find the best candidates matching our client’s needs. We are not attempting to push the HR department out of the equation, we are not trying to show that we can recruit better than anyone within your company, and we are not just trying to do whatever it takes to place someone within your company only to charge you a huge fee. Instead, we want to help you in find, screen, and submit the best available talent for you to review and send on to the hiring manager. We feel that, if allowed, we can be a great asset to your company by taking some of the workload off your shoulders and doing what we do best…recruit.
So, I now submit my call to action. For HR professionals: next time a recruiter from M Force calls you please do not hurry us on the phone, transfer us to someone in purchasing or tell us that you do not have time to speak with “another recruiter.” I can assure you that a recruiter from M Force is not just “another recruiter” and that we truly want to help in any way possible. And for recruiters, don’t think that every HR professional in the world gets a sick feeling in their stomach every time they speak with you. If we are to all start paddling in the same direction our boat will easily make it up the current, but if we just assume that each is paddling one way when really they are paddling the other direction we will continue in the circle dance that has been going on for years too long.
Chattanooga Account Manager