You can encounter two types of phone interviews, scheduled and unscheduled. Check out these phone interview tips to get yourself ready!
First and foremost, if you receive a surprise phone call, inform the company that you are very interested in this opportunity but you are not currently available and would like to reschedule. Entering any interview unprepared can be a disaster waiting to happen.
Telephone interviews are like any other interview. They still require research, preparation, and professionalism. As always, do research on the company and the position you are interviewing for. Match up your core competencies with the position available and how you fit with the company culture. Next, research what types of questions they are likely to ask over the phone. Then compile a list of previous work, strengths, weaknesses, and a list of questions to ask when the interview is over.
Phone interviews tend to be 10-30 minutes in length. During that time, make sure you are in a quiet area. Kick out all the kids and animals to another room. There should be no distractions or chances for interruptions around.
Next, have all the materials you need in front of you. This includes your resume pulled up or printed along with something to take notes with. Write down the name and title of the person you are interviewing with, any important information presented, and details about sending any follow up material - i.e. an example material of your work or a thank you email.
When you are expecting a phone interview, answer every call in a professional manner. “Hello, this is Morgan speaking.” Be sure to not let the phone ring for more than 2 or 3 rings.
Your voice is your tool when you’re on a phone interview. Phone interview etiquette is to smile while you talk. It helps you come across as a positive, professional sounding person. Speak clearly, confidently, and articulate of what you are saying. Using good posture will help. Avoid sounding tired, bored, and uninterested. Try to skip over words such as “um.” “uh,” and “like.” Again, your voice is your tool.
If you wouldn’t do it in a regular interview, don’t do it during a phone interview. For example, you wouldn’t eat food, chew gum, respond to texts, check your email, talk over the interviewer, or watch TV during a face-to-face interview. So, don’t do it on a phone interview. Manners are key. Just because you’re not sitting directly in front of the interviewer, does not make this interview any less important.
Finally, always leave the interview positively by thanking them for his/her time and that you appreciate the opportunity. As you would in a face-to-face interview, send a follow-up thank you email.
To learn more about different interview styles, check out our other blogs about situational, panel, stress, structured v unstructured, case, and behavioral interviews.