Renewing Our Focus
By Andy Moss, Vice President
“Don’t make the process harder than it is,” – Jack Welch
Unique job requirements, a changing job market, talent shortages, complicated new health care regulations. You’ve probably heard it all from staffing companies when they try to explain to you why they haven’t been able to find acceptable candidates for your job.
I’ll admit, we’re guilty too. It is easy to fall into a trap the trap of easy excuses. It’s easy to succumb to the sin of overcomplicating everything. We’re going to change that.
Many hiring managers will tell you EVERY staffing company they speak with claims the mantle of being “different” or having a better hiring process than its competitors. Here at M Force, we’re boiling everything down to four simple ideas.
Over the next couple of months, we’ll explain these ideas in greater detail in the hopes that you’ll have a greater understanding of what makes M Force tick.
We’re here to make grow business and help people find jobs. And yes, sometimes that involves paperwork, contracts and other legal documents. What it doesn’t mean is that we’ve got the right to overcomplicate the process. Our goal is to be clear about what we’re doing and make things as simple as possible for our clients, customers and job seekers.
There’s an important difference here. What’s simple is not always easy. There are some processes or jobs that are extremely complicated. We think it’s our job to strip away all of the unnecessary headaches out of these complex processes, and just make them easier!
This is a business of phone calls and emails. That can be very impersonal for many people. Many job seekers, for example, will apply for careers online and never hear back from anyone. That’s no way to do business. Our goal is to approach everything through the lens of providing a personal touch.
This is the end goal. The three previous ideas are all means to this end. We want to make a difference in every phone call, every email and every placement we make. This includes how we interact with each other.
Change is happening in our offices as well. We’ve rolled out a new incentive plan called “Difference Dollars” that will encourage all of our employees to make a difference in all of their interactions with a goal of making things simple, easy and personal. The images above are also hanging on the walls at each of our employees entrances as a daily reminder.
This is important to us, and I want you to let me know how we’re doing. Did you deal with a recruiter or account manager that made a difference? Let me know. Did you deal with one of our employees that WASN’T working to make things, simple, easy or personal for you? I want to know! Please email me any time at email@example.com
Vice President, M Force Staffing